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About us

We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

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Awards and Recognition

Teleperformance is the most globally recognized company for both its leadership and best practices. Awards and recognition come, not only from our clients, but from independent third party analysts, several renowned institutes, and most of all, our employees.

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Social Responsibility

Teleperformance works to improve business results and also to support people. We invite friends and families to join us in our efforts to aid those in need through our charitable activities, to protect nature and lessen our impact on the environment, and to commit to human rights, labor, environment and anti-corruption principles.

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Customer Experience Lab

Teleperformance Customer Experience Lab is an innovative center for the research of specific issues related to changing customer behaviors with a focus on major drivers of satisfaction across geographies and sectors. The Lab is supported by specialists and researchers with a combined knowledge in different languages. 

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We provide a highly secure environment

Our information security strategy is designed to always be ahead of the market. Teleperformance leads the industry with world-class, award-winning security measures in contact center information defense. In fact, we are the first in our industry to receive Binding Corporate Rules (BCR) approval, ensuring enhanced privacy and security when transferring data.

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Work with Us

We want our people to be inspired, and motivated, we want them to feel proud to belong to our team. That’s why we invest so much in creating the best place for them, through a great work environment, job satisfaction, and development opportunities.

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Performance Management

That is the way we do business: we ensure our teams have everything they need to focus on delivering an outstanding customer experience during each and every interaction. We consistently monitor our operations to guarantee we achieve the best results. 

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Contact us

We love hearing from our clients and value your feedback. Here are ways to contact us.

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