About Teleperformance

About Teleperformance

Teleperformance in Guyana is located at the heart of the capital city, Georgetown. The facility can house more than 1.5000 employees at capacity.

Teleperformance is the global leader in omnichannel customer experience. We are located in 80 countries, serving +170 markets, communicating in +265 languages and dialects.

Our team of Interaction Experts, with +330,000 employees around the world, connects the world's most recognized brands to their customers every day

For over 40 years, we have learned from each and every interaction serving many countries and industries

For over 40 years, we have learned from each and every interaction serving many countries and industries

We are interaction experts, and this gives us the edge in delivering a superior customer experience in every contact.

In a digital world that is full of challenging frictions, where customers aren’t robots, but emotional beings, how can your company achieve customer management success? It’s simple: you need to partner with the right organization.

  • More than a bridge between customers and brands.
    We provide a strategic vision to increase the loyalty and value of your customer base, from solutions to implementation.
  • An efficient and unique operation... no matter where you are.
    We have a deep knowledge of each market thanks to our experience and research. We implement best practices and try to constantly improve by learning with every interaction.
  • The right answer on the right channel at the right time.
    The knowledge of customer behavior through analytics allows us to provide meaningful information that can be used to enhance products and services, delivering real business results.
  • Emotional intelligence and empathy drive happiness.
    With technology and integrated artificial intelligence, we improve the performance of the team, emphasizing human contact and implementing operations in a strategic, precise and timely manner; regardless of location, maintaining flexibility and the highest security standards.
  • Valuable relationships between companies and customers.
    We make our team an extension of each one of our partners, developing every member into an interaction expert who is able to leave a positive impact for brands making a difference.
  • Interacting to move the world.
    Each interaction can open opportunities to improve, rebuild, and renew trust. That is why we work to make a difference in people’s lives every day.