Who We Are

Who We Are

We connect the biggest and most respected brands on the planet with their customers.

In 2015, Teleperformance opened a new state-of-the art omnichannel contact center in the heart of Guyana's capital city, Georgetown. The nearly 50,000 square foot customer care facility provides high-quality customer care, sales, and technical support solutions to Teleperformance clients in English from a nearshore location.   

The custom-built campus is located in central Georgetown’s historic district and commercial center at the corner of Camp and Robb Streets. The facility can house more than 1,500 employees at capacity. 

Teleperformance’s expansion to Guyana demonstrates growing demand among its clients for nearshore contact center support for English-speaking consumers. Guyana is the only country in South America with English as its official language.  

Knowing our Numbers

330
Employees
170
Countries Served
265
Languages and Dialects
  • make each interaction simpler, faster, better, safer, more cost-effective


  • deliver proven global best practices


  • combine high-tech and high-touch with Lean Six Sigma discipline


  • drive digital transformation by leveraging technology, analytics, and process excellence

  • Teleperformance offers you a global network of talents, competencies, and assets. We can improve your customer experiences by making each interaction simpler, faster, better, safer, more cost-effective.

    Contact us today

    Teleperformance offers you a global network of talents, competencies, and assets. We can improve your customer experiences by making each interaction simpler, faster, better, safer, more cost-effective.

    Contact us today
    We are experts in people interactions, and this gives us the edge in delivering a superior customer experience in every contact.

    In a digital world that is full of challenging frictions, where customers aren’t robots,
    but emotional beings, how can your company achieve customer management
    success? It’s simple: you need to partner with the right organization.

    • Lean Six Sigma is Part of Our Mindset
      To improve performance, we have aligned our high-tech, high-touch approach with the Lean Six Sigma discipline. This means that all our management processes aid in avoiding redundancy and in delivering simpler, faster, better, safer, and more cost-effective interactions.
    • Diversity Matters
      Each customer is unique, and our diversity allows us to interact with them in a unique way. We truly believe that despite our differences, we are bound by a common thread: our shared humanity and empathy for customers. With the largest, highly skilled, and multicultural team, our diversity is our source of strength that enables us to generate fresh ideas and perspectives.
    • The right answer on the right channel at the right time
      The knowledge of customer behavior through analytics allows us to provide meaningful information that can be used to enhance products and services, and deliver real business results.
    • Security and data privacy are essential parts of our culture
      To protect our clients’ security, we constantly adapt to new technologies, monitor risks and threats, and comply with international regulations on data privacy.
    • Valuable relationships between companies and customers
      We make our team an extension of each one of our partners, developing every member into an interaction expert who is able to leave a positive impact for brands and make a difference.
    • Interacting to move the world
      Each interaction can open opportunities to improve, rebuild, and renew trust. That is why we work to make a difference in people’s lives every day.
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