In 2015, Teleperformance opened a new state-of-the art omnichannel contact center in the heart of Guyana's capital city, Georgetown. The nearly 50,000 square foot customer care facility provides high-quality customer care, sales, and technical support solutions to Teleperformance clients in English from a nearshore location.
The custom-built campus is located in central Georgetown’s historic district and commercial center at the corner of Camp and Robb Streets. The facility can house more than 1,500 employees at capacity.
Teleperformance’s expansion to Guyana demonstrates growing demand among its clients for nearshore contact center support for English-speaking consumers. Guyana is the only country in South America with English as its official language.
We constantly invest in research and development to get a deeper understanding of customers’ thoughts, behaviors, and needs, across different countries, industries, channels, and generations. Our knowledge, technology, and market expertise, built through years of experience, allow us to successfully provide unique interactions all over the world.